AmbicQ RCM Assist & Secure Work Room – Privacy Policy
Last Updated: August 27, 2026
AmbicQ Billing Solutions Private Limited (“AmbicQ,” “we,” “our,” or “us”) respects the privacy and security of users of the AmbicQ Secure Work Room application and related AmbicQ services.
This Privacy Policy explains how information may be collected, used, processed, transmitted, stored, and protected when users access AmbicQ Secure Work Room.
Information We May Collect
Depending on the services and features being used, AmbicQ Secure Work Room may process information including:
- Name, email address, user ID, and account information.
- Organization, client, worker, and project-related information.
- Authentication and login information.
- Project assignments and workspace activity.
- Files and documents that users are authorized to access or work with.
- Messages, meeting-related information, notes, and other project communications.
- Technical information such as application version, device or operating-system information, IP address, security events, and diagnostic information.
- Other information voluntarily provided through AmbicQ services.
How We Use Information
We may use information to provide and operate AmbicQ Secure Work Room; authenticate users; provide authorized access to projects and workspaces; facilitate project communication and collaboration; maintain application security; prevent unauthorized access or misuse; troubleshoot technical problems; provide customer support; and comply with applicable contractual, legal, regulatory, and security requirements.
Secure Workspaces and Client Information
AmbicQ Secure Work Room is designed to provide controlled workspaces for authorized business activities.
Users must access client, project, healthcare, billing, or other confidential information only when they are authorized to do so. Access controls and security features may be used to reduce unauthorized copying, downloading, printing, screen capture, or transfer of protected workspace information.
No security technology can guarantee absolute protection against every form of unauthorized access or disclosure.
Healthcare and Confidential Information
Where AmbicQ services are used in connection with healthcare revenue cycle management or medical billing activities, information may include confidential business information and healthcare-related information provided by authorized clients.
Such information must be accessed and processed only for authorized business purposes and in accordance with applicable contractual, privacy, security, and legal requirements.
Data Sharing
AmbicQ does not sell personal information.
Information may be shared with authorized clients, service providers, technology providers, contractors, or other parties when reasonably necessary to operate and secure the service, fulfill authorized business purposes, comply with legal obligations, or protect the rights and security of AmbicQ, its clients, and users.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
Users are responsible for protecting their account credentials and complying with applicable AmbicQ and client security requirements.
Data Retention
Information is retained only for as long as reasonably necessary for the purposes for which it was collected, including operational, contractual, security, dispute-resolution, and legal requirements.
User Choices and Requests
Subject to applicable law and contractual requirements, users may contact AmbicQ regarding questions or requests concerning their personal information.
Certain information may need to be retained where required for security, contractual, regulatory, or legal purposes.
Third-Party Services
AmbicQ Secure Work Room may provide authorized access to third-party websites, portals, applications, or services. Those third parties may maintain their own privacy practices and policies. AmbicQ is not responsible for the privacy practices of independent third-party services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, security practices, legal requirements, or business operations. The updated policy will be published on this page with a revised “Last Updated” date.
Contact Us
For privacy questions or requests regarding AmbicQ Secure Work Room, contact:
AmbicQ Billing Solutions Private Limited
Email: info@ambicq.com
Website: ambicq.com
After pasting it, click Update/Publish.
Then open the Privacy Policy page again and make sure the text is visible publicly.
Once it is visible, send me a screenshot. Don’t enter the URL into Microsoft Partner Center until we verify the page is working.